Privacy Policy for ovularing.com

1. Website

When you access pages, images, and other files from our website, data regarding this activity is stored in log files. This data includes technical information that your browser sends to a web server by default with every request (e.g., the so-called user agent header or your IP address). The stored data is evaluated solely for statistical purposes and to continuously improve our website. No personal identification or disclosure to third parties takes place.

Web tracking is used to create a profile of your usage behavior. This means that all your interactions with the websites are recorded, stored under a pseudonym, and may be analyzed, even beyond the current session. However, we do not link this information to your name, nor will we identify you in any other way.

For statistical purposes, individual files may be retrieved from third-party servers when a contact request or purchase transaction is completed (“tracking pixels”). In this process, the technical information sent by your browser by default is transmitted to advertising network operators for statistical purposes. No personally identifiable information is used in this statistical analysis.

Any information you provide in our contact forms will be used solely to contact you and to process your inquiry. Contact inquiries are electronically recorded on our server and forwarded to the appropriate staff members within our organization.

1.1 Visible

This website uses Matomo, an open-source web analytics tool (http://de.matomo.org), data is collected and stored for marketing and optimization purposes. This data may be used to create usage profiles under a pseudonym. Cookies may be used for this purpose. Cookies are small text files that are stored locally in the cache of the website visitor’s internet browser. The cookies enable the recognition of the web browser. The data collected with Matomo is not used to personally identify the visitor to this website without the data subject’s separate consent, nor is it merged with personal data regarding the holder of the pseudonym.

Objection

1.2 Google Analytics

These websites use Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Information is collected about your use of the website, including browser type and version, operating system used, referrer URL (the page you visited previously), IP address, and the date and time of the request.

Google Analytics stores information in so-called “cookies” on your computer, which enable an analysis of your use of the websites. The information generated in this way regarding your use of these websites is generally transmitted to a Google server in the United States and stored there. Because IP anonymization is enabled on these websites, your IP address is truncated by Google within member states of the European Union or the EEA (European Economic Area) and transmitted only in anonymized form. Only in exceptional cases is the full IP address transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet usage to the website operator.

This website also uses Google Analytics to track visitor traffic across devices using a user ID. You can disable cross-device tracking of your usage here:

The legal basis for the use of Google Analytics is your consent pursuant to Article 6(1)(a) of the GDPR. The data we send that is linked to cookies, user identifiers (e.g., user ID), or advertising IDs is automatically deleted after 14 months. Data that has reached the end of its retention period is automatically deleted once a month.
You can prevent cookies from being stored by adjusting your browser settings accordingly; however, please note that in this case, you may not be able to use all the features of this website to their full extent.
You can also prevent the collection of this data (including your IP address) on these websites and the processing of this data by Google by not giving your consent or by revoking it .

For more information about Google’s privacy practices, click here: https://policies.google.com/privacy?hl=de

1.3 Cookies

Cookies: We store cookies on your hard drive. These contain a unique number that has no meaning outside of our website. The cookies are automatically deleted at the end of your visit. They are required for technical reasons and do not contain any information that could identify you. You have the right and the option to configure your browser to reject our cookies. However, in this case, the functionality of our website may be limited.

1.4 Chat

Our website offers a chat feature that allows you to communicate with us online. When you use the chat feature, we may process your personal data (including message content and interactions). We use this information to operate the chat feature, for example, to respond to your inquiries, provide any requested content, and improve our chat services.

If we use chat services to respond to your inquiries about our services or our company, this is done for the purpose of contractual and pre-contractual communication. In addition, we use chat services based on our legitimate interests in optimizing this service, ensuring its operational efficiency, and enhancing the user experience.

You may object to the processing of your data in connection with our chat service. In that case, this feature will no longer be available to you.

We use the German service provider Userlike UG for our chat function. It is possible that personal data may be transferred to subcontractors in the United States. In all such cases, there is a legal basis for this, and EU Standard Contractual Clauses have generally been entered into.

When the chat begins, the following personal data is collected:
Date and time of the visit, browser type/version, IP address, operating system used,
The URL of the previously visited website, the amount of data transmitted, and, if provided: first name, last name, and email address.

Depending on the course of your conversation with our staff, additional personal data may be collected during the chat, which you will be asked to provide. The nature of this data depends largely on your inquiry or the issue you describe to us. We process all of this data to provide you with a fast and efficient way to contact us and, in doing so, to improve our customer service.

Userlike uses cookies to provide the chat feature. For more information, please visit: https://userlike-de.helpscoutdocs.com/article/305-verwendet-userlike-cookies

In addition, you can view Userlike’s privacy policy here: https://www.userlike.com/de/terms#privacy-policy

2. Online Store

In order to process and fulfill your order in our online store, we collect your complete and accurate name, address, and payment information, as well as your email address, as part of the ordering process. We use the personal data you provide exclusively to process your order. We need your email address to confirm receipt of your order, to inform you about the status of your order, and to communicate with you.

Depending on which third-party website you used to access our website, when you complete a purchase in our online store, data may be transmitted to affiliate partners or similar third parties for the purpose of tracking the purchase and for statistical purposes. This data consists of browser information, including your IP address, and, if applicable, a unique transaction ID. No other personal data is transmitted.

In addition, we use your data to inform you via email about interesting offers from us in the future. This data processing is based on our legitimate interest in direct marketing. For this purpose, we may transfer your data to service providers who handle the technical distribution of the information on our behalf. You have the option to object to the use of your data for marketing purposes. To do so, please contact info@ovularing.com.

We would appreciate it if you would rate our product on Trustpilot, our partner platform. We will send you invitations via email, unless you have opted out. If you accept the invitation, further data processing will be carried out by Trustpilot; please refer to their privacy policy: Trustpilot End User Privacy Policy. Our data processing is based on our legitimate interests in advertising.

2.1 Novalnet AG

We have integrated components from Novalnet AG into this website. Novalnet AG is a full-service payment provider that handles payment processing, among other services.

If the data subject selects a payment method during the ordering process in the online store, the data subject’s information is automatically transmitted to Novalnet AG.

The personal data transmitted to Novalnet generally includes first name, last name, address, date of birth, gender, email address, IP address, telephone number, mobile phone number, and other data necessary to process a payment. Personal data related to the specific order is also necessary for the fulfillment of the purchase agreement. In particular, this may involve the mutual exchange of payment information, such as bank details, card number, expiration date, and CVC code, as well as data regarding goods and services and prices.

The purpose of this data transfer is, in particular, identity verification, payment processing, and fraud prevention. The personal data exchanged between Novalnet AG and us may be transferred by Novalnet AG to credit bureaus. The purpose of this transfer is to verify identity and creditworthiness.

Novalnet AG also discloses personal data to service providers or subcontractors to the extent necessary to fulfill contractual obligations or to process the data.

For details on data protection at Novalnet AG, please refer to the privacy policy at https://www.novalnet.de/datenschutz.

Data Collection and Processing for Payments via InfinitePay “Purchase on Account” or “Purchase via SEPA Direct Debit”

When paying via the InfinitePay payment methods “Purchase on Account” or “Purchase via SEPA Direct Debit,” the claim for the purchase price is assigned to Financial Management Solutions GmbH (operating under the InfinitePay brand), Haifa-Allee 28, 55128 Mainz (hereinafter referred to as “InfinitePay”). The data required for payment processing is transmitted to InfinitePay. The purpose of this data transfer is, among other things, to enable InfinitePay to conduct an identity and credit check in order to process your purchase using your preferred payment method. Processing is based on Article 6(1)(f) of the GDPR, grounded in the legitimate interest in offering various payment methods as well as the legitimate interest in protecting against payment default. You have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Article 6(1)(f) of the GDPR by notifying us. You can find InfinitePay’s privacy policy here: https://www.infinitepay.de/datenschutzhinweise.

If you would like to receive information about how your personal data is used, you can contact datenschutz@fms-mainz.de at any time. Providing this data is necessary to conclude the contract using your preferred payment method. Failure to provide this data will result in the contract not being able to be concluded using your preferred payment method.

3. Newsletter

The information you provide when subscribing to our newsletter is used for the technical administration of the service and will not be shared with third parties. After subscribing, you will receive an email containing a confirmation link. You will only begin receiving our newsletter after you have clicked on this link. Instructions on how to unsubscribe can be found at the bottom of each newsletter. We may share personal data with service providers for the purposes of data management and newsletter distribution.

The following applies to the OvulaRing Sport newsletter: The information you provide when subscribing to the newsletter is used for the technical administration of the service and will not be shared with third parties. After subscribing, you will receive the OvulaRing Sports NewsletterPlease send your request to unsubscribe from the newsletter to sport@ovularing.com.

4. Surveys

Online surveys are evaluated exclusively on an anonymous basis. If you wish to participate in a contest in connection with a survey, we will also need your contact information so that we can determine and notify the winners. In addition to administering the contest, this information will be used to send you information about our products. Since we strive to continuously improve our products, we may also send you offers to test products or participate in additional surveys regarding our products. You may, of course, object at any time to the use of your contact information for sending information, offers, and surveys in the future. We may transfer personal data to service providers for the technical administration of the surveys.

5. Data Collection by myovularing.com

Use of the myovularing.com analysis page is anonymous and does not allow for any identification of you personally.

When you place an order for the OvulaRing, you will receive a username and password. These login credentials are pseudonymized, meaning they are not linked to your personal customer account, even in our customer database. This means that access to the analysis page is always tied solely to the device—and not to your personal information. For more information, please visit: https://myovularing.com/de/signin#datenschutz

VivoSensMedical uses the cycle data in anonymized form, without any personal identifiers, to improve medical algorithms and for further research. Following the maximum 24-month storage period, the cycle data is stored in anonymized form for research purposes. Any link to the user’s personal data is deleted in the process. The temperature data is then available only in anonymized form, meaning that it is no longer possible to associate the temperature data with a specific user from that point on.

6. Menstrual Cycle Counseling

If you are interested in cycle counseling, please submit a contact request using the form on our website (ovularing.com/understanding-your-cycle/cycle-counseling) in pseudonymous form. We will then contact you and ask you to explicitly grant us temporary access to view your medical data and analyses collected by OvulaRing. You can revoke this access at any time within the software. All information necessary for cycle counseling is collected and stored by us exclusively for this purpose.

7. Contact Information

If you have any questions regarding the processing of your personal data, please contact the Data Protection Officer at VivoSensMedical GmbH:

fox-on Datenschutz, LLC
33a Pollerhof Street
51789 Lindlar
Tel.: 0 22 66 – 90 15 920
www.fox-on.com

You can also contact us by email at the following address:  datenschutz@ovularing.com

8. Legal Basis for Processing and Duration of Storage

• Art. 6(1)(a) of the GDPR
• Art. 6(1)(b) of the GDPR
• Article 6(1)(c) of the GDPR in conjunction with the Telemedia Act
• Art. 6(1)(f) of the GDPR

Our legitimate interest in data processing, within the meaning of Article 6(1)(f) of the GDPR, lies in the ability to track usage and improve our services.

In addition, the necessity and duration of storage are determined by the legal requirements governing the marketing of medical devices, in particular

• European Directive 93/42/EEC on Medical Devices
• Medical Devices Act (MPG)
• and the Medical Devices Safety Plan Regulation (MPSPV).

Personal data will be stored for as long as it is necessary for the purposes described above and for as long as required by statutory retention periods.

9. Right to access, correct, restrict, and delete your data

You have the right to withdraw your consent to the processing of your data at any time, effective for the future.

You have the right to file a complaint with the data protection supervisory authority regarding the processing of your data.

Required fields, such as those in web forms, are marked accordingly. All other information is optional.

In addition, as a data subject, you have the following rights, provided that the legal requirements are met:

• Right of access, Art. 15 GDPR
• Right to rectification, Art. 16 of the GDPR
• Right to erasure, Art. 17 GDPR
• Right to restriction of processing, Art. 18 GDPR
• Right to data portability, Art. 20 GDPR
• Right to object, Art. 21 GDPR

Upon request, we will inform you in writing, in accordance with applicable law, whether we have stored any personal data about you and, if so, what data we have stored.

10. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect technical changes to our website or relevant legal requirements. Whenever we make changes to this Privacy Policy, we will post the most current version on this page.

As of: October 25, 2021