Data protection and privacy

1. Website

When pages, images and other files are retrieved from our website, data about this process is saved in log files. This also includes technical information that your browser sends to a web server as standard with every request (e.g. the so-called user agent header or your IP address). The stored data is only evaluated for statistical purposes and for the continuous improvement of our website. There is no evaluation with personal reference and disclosure to third parties.

Web tracking creates a profile of your usage behavior. This means that all your interactions with the website can be recorded and saved and evaluated under a pseudonym, even beyond the current session. However, we do not link this information to your name and will not identify you in any other way.

To create statistics, individual files can be called up from third-party servers when a contact request or a purchase process is completed ("tracking pixel"). The technical information sent by your browser by default is transmitted to operators of advertising networks for the production of statistics. An evaluation with personal reference does not take place in the statistical evaluation.

The data you may have entered in our contact forms will only be used to contact you and to process your request. The contact inquiries are recorded electronically on our server and transmitted to the responsible employees in our company.


1.1 Matomo

This website uses Matomo, an open source web analysis tool (, to collect and store data for marketing and optimization purposes. Usage profiles can be created from this data under a pseudonym. Cookies may be used. Cookies are small text files that are stored locally in the cache of the website visitor's Internet browser. Cookies enable recognition of the Internet browser. The data collected with Maromo will not be used to personally identify the visitor to this website without the separate consent of the person concerned, nor will it be combined with personal data about the bearer of the pseudonym.


1.2. Cookies

We save cookies on your hard drive. These contain a unique number that other than on our website has no meaning. After your visit on our website the cookies are automatically deleted. cookies are needed for technical reasons and they do not contain any information that could identify you as a person. You have the right and the possibility to change the settings of your browser to reject our cookies. In this case however, some of the functions on our website may be restricted.

2. Onlineshop

In order to process and fulfill your order in our online shop, we collect your full name, address and payment details as well as your email address as part of the ordering process. This personal data you will only be used to process your order. We need your email address in order to be able to confirm your order and to inform you about the order status and to be able to communicate with you.

Depending on which third-party website you access our website from, data can be transmitted to affiliate partners or similar third parties for the purpose of tracking the purchase and for statistical reasons when completing a purchase in our online shop. This is browser information including your IP address and possibly a unique number for the purchase process. Further personal data will not be transmitted

3. Newsletter

The data you provide when subscribing to the newsletter is used for the technical processing of the service and will not be passed on to third parties. After registering, you will receive an email with a confirmation link. You will only receive our newsletter after you have clicked on this link. Information on how to unsubscribe later can be found at the bottom of the newsletter.

4. Surveys

Online surveys are only evaluated anonymously. If you would like to take part in a competition in connection with a survey, we also need your contact details in order to be able to determine and notify the winners. In addition to handling the competition, this data is used to send information about our products. As we strive to continuously develop our products, we may also submit offers for product tests or for further surveys about our products. Of course, you can object to the use of your contact details for sending information, offers and surveys at any time in the future

5. Data collection by

The evaluation page is used anonymously and does not allow any conclusions to be drawn about your person.

With the OvulaRing order you will receive a user name and a password. This access data is pseudonymized, i.e. not linked to your personal customer account in our customer database either. The use of the evaluation page is therefore only linked to the device - and not to the personal data. Further information can be found at:

VivoSensMedical uses the cycle data in anonymous form without any personal reference for the improvement of the medical algorithms and the further research work. After the maximum 24 months of storage, the cycle data is stored anonymously for the research work. The reference to the user's personal data will be deleted. The temperature data is then only available anonymously, i.e. an assignment of the temperature data to a user is excluded from this point in time.

6. Cycle consultation

If you are interested in a cycle consultation, please send us a contact request using the form on our website ( in pseudonymous form. In the following we will get in touch with you and ask you to explicitly grant us a temporary release for inspection of your medical data and evaluations collected by OvulaRing. You can withdraw the approval at any time within the software. All information necessary for cycle consultation is collected and stored by us exclusively for this purpose.

7. Contact

If you have any questions regarding the processing of your personal data, please contact the data protection officer of VivoSensMedical GmbH:

Alef Völkner
fox-on Datenschutz GmbH
Pollerhofstraße 33a
51789 Lindlar/Köln

You can also send an e-mail to the following address:

8. Legal basis for the processing and duration of data storage

  • Article 6, paragraph 1. letter a, GDPR
  • Article 6, paragraph 1, letter c, GDPR, in connection to the telemedia act
  • Article 6, paragraph 1, letter f, GDPR

Our legitimate interest in the sense of article 6, paragraph 1, letter f, GDPR in data processing lies in the traceability of the use and improvement of our offer.

In addition, the necessity and the duration of the storage of data result in particular from the legal regulations for placing medical devices on the market

  • European directive for medical devices 93/42/EWG
  • Medical devices act ( MPG)
  • and medical device safety regulation plan (MPSPV).

The personal data will be stored for as long as is necessary for the purposes mentioned above and for as long as the legal retention periods require.

9. Right to information, correction, blocking and deletion of your data

You have the right to revoke your granted consent to the processing of the data at any time, with effect for the future.

You have the right to complain about the data processing to the data protection supervisory authority.

Compulsory fields, for example in web forms, are indicated accordingly. Otherwise, details are voluntary.

Moreover, as a person affected you are entitled to the following rights, to the extent that the statutory prerequisites for these are fulfilled:

  • Right to information, art. 15 GDPR
  • Right to correction, art. 16 GDPR
  • Right to deletion, art. 17 GDPR
  • Right to limitation of processing, art. 18 GDPR
  • Right to transferability of data, art. 20 GDPR
  • Right of revocation, art. 21 GDPR

On request we will inform you in writing in accordance with the applicable law regarding whether and which personal data we are saving.

10. Changes to this data protection and privacy policy

We reserve the right to change the content of this data protection and privacy policy from time to time in order to adapt these to technical changes to our website or to relevant legal requirements. As soon as there is a change, we will make the current version available on this page.

Status: 21. January 2019

Order Now