The German Health Award "Best Cycle Tracker"
For the first time, the German Institute for Service Quality and ntv have honored the most popular companies with the “German Health Award. The basis for the award is the customer vote in a large survey with over 30,000 votes.
The survey examined customer satisfaction in the areas of value for money, product range and customer service. Consideration was given, for example, to the quality and benefits of the products, range of offerings, reliability, contact options on site, by phone, chat, e-mail and via social media channels, and responses to customer inquiries in terms of advisory skills and friendliness.